Order Status

Where's My Order?
All products are printed on demand especially for you when you order!  Please allow up to 7 days to receive an email with a tracking number.  If it's be...
Mon, Jan 25, 2021 at 9:19 PM
Where's My Tracking Number?
All products are printed on demand especially for you when you order!  Please allow up to 7 days to receive an email with a tracking number.  If it's be...
Mon, Jan 25, 2021 at 9:18 PM
Why Was My Credit Card Charged When My Order Hasn't Shipped?
Payment is processed at the time of purchase by PayPal or our credit card processor. It will show up as “HOSTING ROCKET” on your credit statement.  We char...
Wed, Jan 20, 2021 at 1:23 PM
My Order Shipped, but I Haven't Received It
For Orders Shipping to the USA: If the order tracking is marked as “delivered” we must rely on the tracking.  We are not responsible for theft or other ...
Wed, Jan 20, 2021 at 1:55 PM
Tracking Says Delivered, but I Didn't Receive My Package
If the order tracking is marked as “delivered” we must rely on the tracking.  We are not responsible for theft or other odd occurrences after delivery.   Pl...
Wed, Jan 20, 2021 at 1:56 PM
Why Isn't My Tracking Showing Any Updates?
This article is about orders shipping to the USA.  For International Orders please click here. We send you a tracking number as soon as your order is sh...
Mon, Jan 25, 2021 at 4:59 PM
My Order Was Returned to Sender
If tracking shows your order was returned to sender, we will reship it once it is received.  Please check the address you provided us on your original order...
Mon, Jan 25, 2021 at 4:38 PM